PLACING AN ORDER
How does your service work?
EssaySeek.com offers a platform for resolving your academic issues and a place where you can find a tutor to help you. For a more detailed explanation of how our service operates, check the How It Works page.
How do I place an order?
To make an order, simply fill in an order form. It includes two parts: a shorter order form and an extended one. There’s a short order form on practically any page of our website, for easy access. Once you fill it in and press the “Hire a tutor” button, you will move to the extended form. If you are a new customer, a profile page will be created for you. Remember to reset the randomly generated password for a personal one so that no one else can enter your account.
Now, you can select and specify more details about what changes should be made to your draft or what kind of help you need. Here, you can also upload materials necessary to complete your draft.
How can I upload materials?
You can upload your draft or supporting materials when filling in the extended form. You can also upload materials later when the order is in progress if it is something that will help your tutor. If the uploaded files affect the instructions, you may need to discuss another price for the order. Chat with your specialist about it beforehand.
I lost my password. What should I do?
You can always reset your password using the Forgot Password link from our login page, located under the “Login” button.
Is ordering free?
Filling out the order form and submitting it on our website is completely free. You do have to deposit money to your account balance, but only when you have found a suitable tutor.
INFORMATION ABOUT TUTORS
Do all tutors have to pass an evaluation?
No worries! All experts who apply to work for our company undergo several tests to evaluate their knowledge and skills. That way, we know that every tutor working for EssaySeek.com is well-educated and values the working standards in freelance academic assistance. However, it is up to our customers to track their performance by rating and commenting on their work.
Where are you and the tutors located?
Our company is located in Cyprus, but our specialists are all from different places in the world. We hire both native English speakers as well as those for whom English is a second language to satisfy the needs of the majority of students around the world.
CONFIDENTIALITY, SECURITY, PAYMENTS, AND PLAGIARISM
Can I be sure this service is confidential?
As long as our customers and tutors adhere to the Confidentiality Policy, EssaySeek.com can guarantee full security of personal information, including your electronic or physical address, log-in information, real name, etc. From our side, we never share the private data of customers or tutors with third parties or make it public. However, we cannot guarantee your security if you share this type of information with your tutor over chat, as we have no control over what they might do with it. We recommend you avoid such actions and read our Confidentiality Policy on the corresponding page.
How do I pay for an order? Is it safe?
You should load the needed amount of money to your EssaySeek.com account and release payments from your balance. It is safe and secure.
Is it possible to delete my account?
Although we would be sad to see you go, it is possible to delete your account anytime. Think carefully before you choose to delete your account, because it is an irreversible process and neither you nor the support team will be able to restore it. You can create a new account when you decide to use our services again.
Do you have discounts?
We try to keep a good balance between the wages for tutors and service fees, and in turn avoid interfering in the bidding process. This way we can offer affordable price rates for all rather than lower them selectively.